Data Privacy

Orient Insurance PJSC (“Orient Insurance”, “we”, “us”, or “our”) is a licensed insurance company registered and operating in the United Arab Emirates under Federal Law No. (6) of 2007, Certificate No. 14 dated 29 December 1984, issued by the Insurance Authority of the UAE.

We operate the Orient Insurance online portal (orientonline.ae), including the Medical Insurance Transaction Portal (“the Portal”), through which individuals may obtain medical insurance quotations, purchase policies, manage their coverage, and submit related enquiries.

Orient Insurance acts as the Data Controller for all personal data collected through the Portal and is responsible for ensuring that your data is handled in accordance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (“UAE PDPL”), the Abu Dhabi Healthcare Information and Cyber Security Standard (“ADHICS”), and all other applicable UAE laws.

Contact Our Data Protection Officer (DPO)

For all data protection enquiries, subject access requests, or complaints: Rawad.Shaker@alfuttaim.com | | P.O. Box 27966, Dubai, UAE. You may also write to us at the registered address above.

Your Privacy Matters

By using this site services, you acknowledge that Orient Insurance collects and processes your personal and health-related information solely for the purpose of processing your medical insurance policy.

Your data is handled in accordance with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and applicable UAE Insurance Authority regulations. We do not share your information with third parties except as required to administer your policy or comply with legal obligations.

Orient Insurance would also like to inform you (by telephone, post, or email) of select products and services we and our partners provide. If you would prefer not to receive this information, please contact our Data Protection Officer (DPO).

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